Introduction
Trezor is a hardware wallet that stores your cryptocurrency private keys offline. Setting it up safely takes a few careful steps: verify the device, initialize using official software, create and store a recovery seed, and connect to wallets you trust. Follow these steps carefully — security depends on it.
Before you start
- Only use the official Trezor website or the official app. Type
trezor.io/start
directly into your browser — don’t click random links. - Have a stable computer (or supported mobile device) and an internet connection for firmware & software updates.
- Prepare a pen and the recovery card (or high-quality paper) — digital copies of seed words compromise security.
Step 1 — Unbox & verify
Physically inspect the device — check seals, holograms, and that the device matches the model you ordered. Trezor devices show a startup screen with a fingerprint icon and model name.
- Do not use if packaging is damaged or seals are broken.
- Only connect the device to your computer after inspecting it.
Step 2 — Connect & update firmware
Connect via USB — use the supplied cable. Visit trezor.io/start
and follow the official on-screen instructions. The site will guide you to install Trezor Suite or connect with the web interface.
- If prompted, update the firmware. Firmware updates fix security vulnerabilities and add features — allow them from the official app only.
- Do not accept firmware or software prompts from pop-ups outside the official site.
Step 3 — Create a new wallet (initialize)
Follow the device prompts — Trezor will display short words and numbers on the device screen. Use its screen and buttons to confirm choices; never enter your recovery seed into your computer.
- Choose a PIN when prompted. Choose a PIN that’s memorable but not guessable. The PIN is entered via the device, not your computer.
- Trezor will generate a recovery seed (normally 12, 18, or 24 words). Write these words down in order on your recovery card. Do not photograph or store them digitally.
Step 4 — Securely store your recovery seed
Store offline and redundantly. Consider using fireproof storage, metal backup devices, or multiple geographically dispersed copies. Anyone with the seed can control your funds.
Step 5 — Install and connect wallets
Open Trezor Suite or the approved external wallet (e.g., Electrum, Exodus, or a Web3 wallet that explicitly supports Trezor). Connect the device and authorize transactions on the device screen — approvals must always be verified physically.
- For receiving: generate an address in the software and verify the address on the Trezor device display before sharing it.
- For sending: confirm the full amount and recipient address on your Trezor screen and buttons.
Common troubleshooting
- My device won’t connect — what now?
- Try a different USB port or cable. Restart your computer. Ensure you’re using the official Trezor Suite or browser interface. If the device still fails to connect, consult the official support pages.
- I lost my recovery seed — can I recover my wallet?
- Only if you have the seed. If lost, funds are irretrievable. If you still have access to the device and funds, create a new wallet and transfer funds to it, then generate and store the new seed.
- Should I use passphrase protection?
- A passphrase adds an extra hidden wallet layer. Use it if you understand the implications — losing the passphrase is equivalent to losing the wallet. Keep it secret and stored securely.
Best security practices
- Use only official software at
trezor.io/start
. - Keep firmware up to date and verify updates on the device.
- Never share your recovery seed or enter it on any computer or phone.
- Consider using a metal backup for durability.
- Test a small transaction first after setup to confirm everything works.